Contact Us
NEED HELP OR ADVICE?
Talk with a specialist
DEBIT CARD After hours lost or stolen card reporting
CREDIT CARD After hours lost or stolen card reporting
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Consumer card: 1-800-558-3424
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Business card: 1-800-552-8855
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Call Center
24/7 Phone Access with OKIE
OKIE, our virtual assistant, is available 24/7 to provide the following services and more:
- Check balances on your savings, checking, or loan accounts
- Request a check withdrawal from your savings or checking accounts
- Transfer funds between your accounts
- Access additional banking services with ease
To get started, simply use a touch-tone phone and have your member number along with the last four digits of your Social Security number or debit card ready for verification.
Locations and Hours
Mail
WEOKIE
P.O. Box 26090
Oklahoma City, OK 73126-0090
Oklahoma City, OK 73126-0090
Secure Messaging
NOTE: If you are requesting secure information, please log in to your Online Banking account and then contact us using the Messages option on your home page. This will allow us to confirm your identity and ensure your account information is secure.
Other
To opt out from receiving pre-screened offers:
To opt out from WEOKIE email offers:
Use the "unsubscribe" button at the bottom of the email.
VISA Debit Card Activation and PIN Change:
VISA Credit Card Customer Service:
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Consumer Cards: 1-800-558-3424
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Business Cards: 1-866-552-8855
Merchant check verification line:
After Okie says "What can I help you with today?" simply ask to speak with a representative.
Payment Protection Claims
CLICK HERE to file claims online. If you prefer, call 1.844.707.4964 to begin the process and a TruStage™ Claims Specialist will guide you through the process.