Contact WEOKIE
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Contact WEOKIE
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TEXT MESSAGING
TEXT YOUR QUESTIONS TO 405.546.1901
We’ve added another convenient service to help us serve you better. You now have the ability to chat with us about your finances through text messaging! Ask about loans, rates, convenience services, and more–directly from your phone!* Send us your questions during our regular business hours and we will respond as soon as possible. For messages sent outside of our regular business hours, we will respond the next business day.
Why Text Messaging?
- Conversations are secure
- No cost to participate (Standard data and text messages rates may apply)
- Easy to use
- Saves time
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Visit WEOKIE
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SECURE MESSAGING - Via Online Banking
NOTE: If you are requesting secure information, please log in to your Online Banking account and then contact us using the Messages option on your home page. This will allow us to confirm your identity and ensure your account information is secure. While it's not live chat, a WEOKIE representative will typically respond the same business day. You must be a registered user of Online Banking to use the Secure Messaging option.
Not yet enrolled in Online Banking? -
Call Our Contact Center
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MAIL
WEOKIE
P.O. Box 26090
Oklahoma City, OK 73126-0090For Overnight Deliveries:
WEOKIE Federal Credit Union
8100 W. Reno Ave
Oklahoma City, OK 73127-7229 -
Lost or Stolen Card Reporting
AFTER HOURS LOST OR STOLEN CARD REPORTING
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Visa Debit Cards:
If your WEOKIE Debit Card is lost, stolen, or missing, you should immediately report the missing card by calling 1-855-604-1631. Assistance is available 24 hours a day, 7 days a week.
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MEMBER/PERSONAL VISA CREDIT CARD
Immediately report the missing card by calling 1.800.558.3424. Cardmember Assistance is available 24 hours a day, 7 days a week.
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Business VISA CREDIT CARD
Immediately report the missing card by calling 1.866.552.8855. Cardmember Assistance is available 24 hours a day, 7 days a week.
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24-HOUR PHONE ACCOUNT ACCESS WITH OKIE
OKIE, our virtual assistant, is available 24/7 to provide the following services and more:
- Check balances on your savings, checking, or loan accounts
- Request a check withdrawal from your savings or checking accounts
- Transfer funds between your accounts
- Access additional banking services with ease
To get started, simply use a touch-tone phone and have your member number along with the last four digits of your Social Security number or debit card ready for verification.
Debit Card
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LOST OR STOLEN CARD REPORTING
AFTER HOURS LOST OR STOLEN CARD REPORTING
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VISA DEBIT CARDS:
If your WEOKIE Debit Card is lost, stolen, or missing, you should immediately report the missing card by calling 1-855-604-1631. Assistance is available 24 hours a day, 7 days a week.
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VISA DEBIT CARD ACTIVATION
To activate your Debit Card or change your PIN call 1-800-992-3808.
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VISA DEBIT CARD PIN CHANGE
To change your current Visa Debit Card PIN, you must know your current PIN and call 1-800-992-3808.
Credit Card
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LOST OR STOLEN CARD REPORTING
AFTER HOURS LOST OR STOLEN CARD REPORTING
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MEMBER/PERSONAL VISA CREDIT CARD
Immediately report the missing card by calling 1.800.558.3424. Cardmember Assistance is available 24 hours a day, 7 days a week.
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BUSINESS VISA CREDIT CARD
Immediately report the missing card by calling 1.866.552.8855. Cardmember Assistance is available 24 hours a day, 7 days a week
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Merchant Check Verification Line
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MERCHANT CHECK VERIFICATION LINE
After Okie says "What can I help you with today?" simply ask to speak with a representative.
Payment Protection Claims
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PAYMENT PROTECTION CLAIMS
CLICK HERE to file claims online. If you prefer, call 1.844.707.4964 to begin the process and a TruStage™ Claims Specialist will guide you through the process.
Opt-Out
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TO OPT-OUT FROM RECEIVING PRE-SCREENED OFFERS
WEOKIE IS UNABLE TO REMOVE YOU FROM THIS NATIONAL LIST.
You can choose to stop receiving “prescreened” offers of credit from this and other companies by calling toll-free 1-888-567-8688.
PRESCREEN & OPT-OUT NOTICE A “prescreened” offer of credit is based on information in your credit report indicating that you meet certain criteria for creditworthiness. This offer is not guaranteed if you do not meet our criteria (including providing acceptable property as collateral). If you do not want to receive prescreened offers of credit from this and other companies, call the consumer reporting agencies toll-free at 1-888-5OPT-OUT (1-888-567-8688). Or visit the website at www.optoutprescreen.com or write: Equifax Options, P.O. Box 740123, Atlanta, GA 30374-0123; TransUnion, Opt Out Request, P.O. Box 505, Woodlyn, PA 19094-0505; Experian Consumer Opt Out, P.O. Box 919, Allen, TX 75013 -
TO OPT-OUT FROM WEOKIE EMAIL OFFERS
Use the "unsubscribe" button at the bottom of the email.